United Airlines reaches ‘amicable’ settlement with passenger dragged from a plane

Englander Knabe & Allen partner Eric Rose commented on a Los Angeles Times story documenting the settlement between United Airlines and Dr. David Dao, the passenger who was forcibly removed from a flight that had been overbooked:

Crisis management consultants and airline industry experts praised the quick settlement, saying the reputation of United and the entire industry would suffer further damage if the incident had been pursued in a lengthy civil lawsuit.

“It was a brilliant move by United,” said Eric Rose, a crisis management consultant with Englander, Knabe & Allen. “They didn’t want to die a death of a thousand cuts.”

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