Englander Knabe & Allen partner Eric Rose was quoted in a recent article published at the Health News Florida website entitles “Doctor Wins $1.5M In Case Of Mistaken Identity”:

The report containing Garcia’s name was compiled by Eric W. Rose, a Los Angeles public-relations expert who consults on “crisis communications” with celebrities, business leaders and others who suffer a black mark on their image. Lopez’s lawyers hired Rose to rate the behavior of OptumRx and calculate damages to the doctor.

Rose said that when he first heard the case described he was skeptical. But after studying the records and phone recordings, he said, it was clear that OptumRx failed to investigate the problem, let alone fix it, for an outrageous length of time.

“Dr. Lopez and others called over and over again, asking why (OptumRx sources) were disseminating false information to his patients. And they didn’t react. They took his information and promised to correct it and never did,” Rose said.

“It was heartbreaking to hear the people who were calling, wondering why the prescriptions couldn’t be filled, being told information that truly wasn’t accurate,” Rose said. ”These are elderly people, many of whom don’t have English as their first language.”

Rose’s report identifies the OptumRx vendor that made the error as Enclarity Inc. of Irvine, Calif.

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Englander Knabe & Allen partner Eric Rose was quoted in a USA Today article entitled, “Stormy Daniels’ lawyer: Trump attorney Michael Cohen got $500K from Russian-linked firm”:

Broidy has previously acknowledged that Cohen helped arrange payments totaling $1.6 million to a Playboy model who said Brody had impregnated her.

In a statement Tuesday night, Broidy spokesman Eric Rose said the payments included in the Avenatti document represent a common way to handle a settlement agreement and don’t amount to “nefarious” activity.

“As is typical in legal settlements, a client often pays money to a lawyer’s client trust account and the lawyer then forwards the funds,” Rose said. “This is common practice. It is disappointing that Michael Avenatti is attempting to make legitimate transactions look nefarious by releasing a document with no context.”

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Englander Knabe & Allen senior vice president Alex Cherin was quoted in an article entitled, “PierPass to Adopt Appointment System and Flat Fee for OffPeak Program,” as featured on CustomerZone360.com:

“The California Trucking Association appreciates the proposal put forth by PierPass regarding its re-structuring of the TMF,” said Alex Cherin, Executive Director of the CTA Intermodal Conference. “This is the culmination of many collaborative discussions between the marine terminal operators and trucking communities over the last few years, and we look forward to supporting these efforts.”

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Englander Knabe & Allen senior vice president Alex Cherin is quoted in a recent Daily Breeze article entitled “$130 million Port of LA container staging facility promises to boost productivity, create jobs, ease congestion“:

Alex Cherin, executive director of the California Trucking Association’s Intermodal Conference, said the staging hub will be “a game changer.”

“HPEC’s innovative approach will relieve congestion throughout the region, increase cargo velocity through the port, lower handling costs, reduce emissions and dramatically improve freight flow efficiencies in the San Pedro Bay complex”, Cherin said in a statement. “The trucking community and its customers will have one start-stop location to pick up and drop off containers, distributing to regional hubs around the clock.”

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Englander Knabe & Allen senior vice president Alex Cherin is quoted in a recent Long Beach Business Journal article entitled “Recommended Changes To PierPass Program Released“:

Alex Cherin, executive director of the California Trucking Association (CTA) Intermodal Conference, was generally in favor of the recommendations. “We appreciate the effort that the terminal operators and PierPass took to review some of the feedback that they’ve received from stakeholders over the last couple of years,” Cherin said. His organization, as well as other supply chain stakeholder associations, have previously expressed discontentment with the current PierPass system due to congestion caused when terminals switch between day and night shifts, as well as cost impacts associated with night time work.

“The trucking community is generally supportive of the option that would spread out the traffic between both the day and the night shifts and then use sort of a robust appointment system,” Cherin said, noting that he supports the idea of a flat fee. “Of course, the devil is in the details and we want to make sure that the appointment structure that they put together is viable and you know can be delivered,” he added. Cherin said the recommendations could be implemented within the next few months.

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Englander Knabe & Allen partner Eric Rose was featured in an article entitled “In the Trenches with Crisis Comms: 10 Things to Prepare” published at SpinSucks.com:

Crisis Communications Leads the Way

Eric Rose, a partner at EKA PR in Los Angeles, and I had this very conversation.

An expert in food product recalls, he provided some input on what to do if you’re ever in that situation.

The first thing I always advise clients facing recalls is to contact their legal counsel and insurance carrier. Companies may be covered for some of the costs associated with the recall.

I then provide common sense advice. For example, the public is going to want to know, which products are included, why they’re being recalled, if anyone has gotten sick, and how they know if they’ve been affected.

Although specific recall situations naturally vary somewhat, certain generic components of consumer product recall PR are virtually universal rules.

He also said there are 10 things he always does through crisis communications—and he offers them to you.

Click here to read the complete article.

Englander Knabe & Allen strategic partner Jim Haggerty, who is the author of book Chief Crisis Officer: Structure and Leadership for Effective Communications Response and The Court of Public Opinion: Winning Strategies for Litigation Communications, has a new article in Fortune Magazine:

From United Airlines to Equifax to Target to Sony, even going back to the BP oil spill, in each case, the first days or weeks of the crisis were characterized by fumbled responses, statements that corrected prior statements, and falling back on legalisms and obfuscation. Then the company found religion, got its act together, and started repairing the considerable damage that had been done.

But often for the organization, it was too little, too late.

In Facebook’s case, CEO Mark Zuckerberg finally responded, after days of delay, to the Cambridge Analytica data crisis facing the company, appearing on media platforms to explain that mistakes were made, apologize, and vow to set things right.

Zuckerberg did a decent job defending the company in these interviews. But nearly every story was preceded by numerous questions regarding the silence of the company and its inept initial response—both to this and other recent crises—going back to questions regarding Russian actors’ use of Facebook to manipulate the 2016 U.S. presidential election.

To read Jim’s complete Commentary: How Facebook’s Response Ignited the Cambridge Analytica Scandal, click here.