EKA partner Eric Rose was quoted in “Hollywood buzzing after firm removes legendary lawyer’s name from door“ on PageSix.com: Eric Rose, a crisis management expert who doesn’t [...]
In a wide-ranging interview, PRNEWS and Crisis Insider discuss several incidents that touch on reputation management, crisis communications, the power of words, and the value of good [...]
EKA partner Eric Rose was quoted in a recent Washington Post article covering the Southwest Airlines flight cancellation debacle: Crisis communication and reputation management expert Eric Rose, [...]
By Eric Rose Usually, stories are written about how companies handle PR crises well or botch them when they’re occurring or shortly after they end. Yet a 2019 McDonald’s crisis has [...]
By Eric Rose Southwest Airlines (SWA) is facing the mother of airline crises and its reputation is at stake. Can the airline win back passengers’ trust, given that the latest meltdown was the [...]
Los Angeles Times: Southwest hopes to resume normal operations Friday. Can the airline rebound from its historic meltdown?
EKA partner Eric Rose was quoted in a December 29, 2022, article appearing in the Los Angeles Times, Southwest hopes to resume normal operations Friday. Can the airline rebound from its historic [...]