How United Airlines can meld action and social media to save its brand

Englander Knabe & Allen partner Eric Rose was quoted in a Computerworld article analyzing the impact of the United Airlines public relations disaster having hauled a customer off a plane forcibly:

“The optics are bad,” said Eric Rose, a partner and crisis management expert with Los Angeles-based Englander, Knabe & Allen. “It doesn’t look good to drag a person out through a cabin with the person screaming. They created the crisis and they’ve compounded that crisis by the way they handled it.”

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United Airlines suffers more bad publicity

Los Angeles Times

Englander Knabe & Allen partner Eric Rose was quoted in a Los Angeles Times article covering the public relations disaster for United Airlines after it forcibly removed a passenger from a flight, which was then documented with video on social media:

“This is what we call in crisis management ‘creating your own crisis,'” said Eric Rose, a crisis management expert with Los Angeles-based Englander, Knabe & Allen. “They created their own crisis and handled it miserably.”

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Englander Knabe & Allen Promotes Adam Englander To Partner

LOS ANGELES, April 06, 2017 (GLOBE NEWSWIRE) — Englander Knabe & Allen (EKA) has elevated Adam Englander to Partner. Since joining the firm in 2009, Adam has served as General Counsel and grown the firm’s Campaign practice. Adam also works with the firm’s crisis and litigation communication services group, providing crisis strategy, media relations, community outreach and political consulting to EKA’s client.

“We are thrilled to welcome Adam into the firm’s partnership. Adam has demonstrated excellence in his craft and client services, and has contributed to the firm’s growth. We also look forward to Adam’s ongoing leadership of our campaign practice,” said Managing Partner, Matt Knabe.

Prior to his elevation to Partner, Adam was Senior Vice President and General Counsel with EKA. Adam will continue to coordinate strategic planning, political and community outreach and lobbying efforts for clients throughout Southern California, having lead successful efforts for development projects, procurement bids and regulatory approvals in the City of Los Angeles, County of Los Angeles, the cities of Beverly Hills, Santa Monica, Long Beach, Hermosa Beach, Whittier and other cities within Los Angeles County. As a former practicing attorney, Adam provides insight into the communications process through a litigation framework and has worked to secure national and international media coverage for his clients.

Prior to joining Englander Knabe & Allen, Adam was an attorney with the law firms of Cox, Castle & Nicholson and Burke, Williams & Sorensen, LLP. Adam was also selected as a 2009 and 2010 Southern California Rising Star by Super Lawyers magazine. Adam attended Cornell University, where he earned degrees in Government and Film Studies, and UCLA School of Law.

“Adam’s versatility and dedication have already been tremendous assets to our clients and the firm. He has helped to expand our expertise while also adding value in our campaign and crisis practices. He has been a sterling addition to our team, and we are excited to welcome him into the partnership,” concluded Knabe.

 

About Englander Knabe & Allen

Englander Knabe & Allen is a strategic communications firm specializing in lobbying, public affairs, crisis communications and litigation support. EKA’s roster of over 100 clients includes companies such as Westfield, Motorola, BNSF Railway, LegalZoom, AT&T, ADDA, ALADS, West Management and Jet Blue Airlines. For more information visit www.ekapr.com.

Contact:
Eric W. Rose (805) 624-0572 or eric@ekapr.com

Marijuana Delivery Could Live or Die by Proposition M

LA Weekly’s coverage of Proposition M, a measure to allow the City of Los Angeles to issue business licenses to retail marijuana products, included a quote from Englander Knabe & Allen founding partner Harvey Englander:

The United Cannabis Business Alliance, which endorsed Proposition M, is in favor only of direct delivery from brick-and-mortar stores.

“Our position has always been that delivery should be restricted to brick-and-mortar shops, if there’s going to be delivery at all,” says Harvey Englander of government-relations consulting firm Englander Knabe & Allen, which represents UCBA.

Englander says he wonders how delivery pot will be taxed if third-party services are legalized. Those services sometimes deliver their own product. City prosecutors had made a similar argument against Speed Weed.

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Measure M Is the Most Important L.A. Ballot Initiative You Haven’t Heard of

Englander Knabe & Allen founding partner Harvey Englander is quoted in LA Weekly coverage of Measure M, the marijuana licensing initiative for the City of Los Angeles:

Veteran political operative Harvey Englander, of government-relations consulting firm Englander Knabe & Allen, is helping another coalition of pot shops, the United Cannabis Business Alliance, voice its concerns at City Hall. The group spearheaded the abandoned Measure N; it now backs Measure M.

Englander says he isn’t too worried about the tepid enthusiasm behind Measure M. “It’s real quiet out there,” he says. “That’s typical in a city election. We don’t have a lot on the ballot generating a lot of excitement.

“Support for laws regulating marijuana are popular,” Englander adds. “There’s support for this.”

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The Grunion: SeaPort Marina Hotel Out, Development Moves Ahead

Englander Knabe & Allen Senior Vice President Alex Cherin was quoted in the Grunion article entitled, “SeaPort Marina Hotel Out, Development Moves Ahead”:

Two weeks ago, Raymond Lyn began the process of shutting down the aging hotel, according to spokesman Alex Cherin. Reservations and bookings were stopped, and both long-term residents and businesses operating on the property were asked to vacate.

“The closure is going on as we speak,” Cherin said Monday. “We expect it to continue for about two weeks, then we’ll look at demolition going forward.”

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